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GENERAL SAFETY TIPS

Avoid Power Lines

Overhead wires enter houses and buildings at places called service drops. Service drops are not insulated but covered with a weatherproofing material that may become brittle and fall off. It is important not to touch wires at service drops or any outside power line, for that matter.

Consider any electrical line dangerous. Keep all objects (such as kites, ladders, and antennas) away from power lines.

Do not attempt to raise or move electric lines; they are not insulated!

Dial 811 to call Joint Utility Locating Information for Excavators (JULIE) at least two business days before digging so they can mark underground lines that may be near the area where you plan to dig. It's the law.

If your vehicle hits a utility pole, stay in your car until help arrives.

 

Kites and Balloons

Since overhead power lines are not insulated, a kite or balloon string can conduct electricity to the ground. If a kite gets stuck in a tree that is near power lines, do not climb up to get it.  Fly kites and model airplanes in large open areas like a park or a field.

 

Trees Near Power Lines

Tree limbs that grow up near power lines can be unsafe.  If you climb such a tree, you could get hurt from electrical shock. Never trim trees near power lines – if you see a tree growing too near power lines, contact Tri-County to report it.

 

Downed Power Lines

Storms or accidents can sometimes cause power lines to fall to the ground. Assume any wire lying on the ground is carrying electricity and stay away from it. If you spot a downed wire, immediately call your local police and Tri-County Electric Cooperative. Keep others from getting near the downed wire until help arrives.

Never touch a person or object that is in contact with a power line; go get help immediately.
 

In Your Home

Pull the entrance switch or fuse before working on wiring or any equipment connected to the wiring. If in doubt, call a competent electrician.

If a fuse blows or breaker trips, find out the cause before restoring current to that circuit. Look for damaged wires, bare wires, defective outlets, and defective appliances.

Install ground-fault circuit interrupters (GFCIs) in areas where appliances may accidentally come into contact with water, such as in kitchens, bathrooms, laundry rooms, garages, and outside.

If you have small children at home, cover outlets with plastic outlet caps.

 

Hot Tubs and Pools

Water and electricity never mix! Keep electronics like radios away from pools and hot tubs, and watch for overhead power lines when cleaning pools, sailing, or fishing. Never install pools underneath or near power lines. Never touch an electrical appliance if you are wet; always dry off completely.

 

Outdoor Electronics

Be careful when using electrical appliances outdoors. Whether it's a bug zapper, an electric charcoal lighter, or a radio or CD player, use outlets that have weatherproof covers and ground fault circuit interrupters (GFCI) to prevent serious shock injuries. Use portable GFCIs for outdoor outlets that don’t have them.

Don't use extension cords that are damaged or frayed.

Always unplug Christmas lights before going to bed or leaving the house.

Outage Map

To pay your bill you may visit our office, pay over the phone at (800)244-5151 or click here to pay online using our convenient SmartHub app!

Pay Online

If you have a tree that is close to the line, please notify us so that we can safely trim or remove the hazard tree.

Tree Trim/Removal Request

There are so many convenient ways to sign up for service!  Sign up online, in the office or over the phone by calling (800) 244-5151.  

Apply for Service Online

Contact us if you would like to have a security light installed, repaired or removed.  You can submit your request online or call (800)244-5151.

Security Light Request
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Mt. Vernon Office 
Tri-County Electric Cooperative
3906 W. Broadway
Mt. Vernon, IL 62864

Salem Office 
1631 E. Main St. 
Salem, IL 62881

Phone: 1-800-244-5151
Fax: 618-244-1496

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©2022 Tri-County Electric Cooperative, Inc. Your Touchstone Energy Partner

  • My Cooperative
    • About My Cooperative
    • How Did Cooperatives Begin?
    • Member Information Guide
    • Your Board of Directors
  • My Electric Service
    • Apply For Service
    • Budget Billing
    • FAQ's
    • Meter Loop Specifications
    • Pay Your Bill Online
    • Payment Options
    • Solar Energy
    • Understanding Your Bill
    • Electric Vehicles
    • Security Lights
  • Member Services
    • Member Services & Programs
      • Co-ops Vote
    • $1 Water Heater Program
    • Energy Audits
    • Capital Credits
    • Equipment Financing Program
    • Geothermal Financing Program
    • Swap-A-Tree
    • Air Evac
    • Building the Home of Your Dreams
    • Energy Efficiency Resources
    • Co-op Connections
  • Meter Loops/Security Lights
    • Meter Loop Pricing
    • Security Lighting
  • Hi-Lites Newsletter
  • Annual Meeting
  • My Community
    • Touchstone Energy Classroom Empowerment Grants
    • Scholarships
    • Youth Tour
  • Safety
    • Outage Safety
    • Forestry Clearance
    • Safety Luncheon
    • Electrical Safety
  • Contact Us