Reporting Power Outages
24-hour Emergency Dispatch Service
Call 618-244-5151 or 800-244-5151 to report power failures

If your power goes off, we offer these suggestions:

1. Check the fuses or circuit breakers in your service panels. If you have breakers, make sure they are in the "ON" position.

2. If you have a meter pole, check the main breaker panel just below the meter socket. If the breaker is in the "OFF" position, check all of your wiring from the meter pole to your various buildings. If the wiring appears to be okay, reset the breaker to the "ON" position.

3. If you still do not have power, check with your neighbors to see if they have power.

4. To report a power failure or other emergency, please phone 618-244-5151 or 800-244-5151. This phone number is monitored around the clock, 365 days per year to accept your outage and emergency calls.

5. Please be prepared to give the monitoring service/dispatcher the account name, location number and account number as it appears on your electric billing statement. You will be asked to provide your telephone number in addition to the other information.

24-hour emergency dispatch service to
Tri-County Electric Cooperative, Inc.

Call 618-244-5151 or 800-244-5151 to report power failures.